ISKYSOFTIC

Software at its Peak

Legal

Privacy Policy

We take your privacy seriously. This policy explains how we collect, use, and protect your information when you use the iskysoftic platform.

Last updated: July 2026

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No Data Selling

We never sell your personal information to third parties.

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Encrypted Data

All communications are encrypted and securely handled.

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Your Control

Access, export, or delete your data at any time.

1. Information We Collect

We collect information you provide directly to us when you create an account, submit a project request, use our services, or communicate with us. This includes:

  • Account Information: Name, email address, phone number, company name, and password when you register.
  • Project Data: Project descriptions, files, media, chat messages, and any content you share through our platform.
  • Payment Information: Billing details processed securely through our payment partners (Paystack and Flutterwave). We do not store your card details.
  • Usage Data: Log data, device information, IP addresses, and how you interact with our platform.

2. How We Use Your Information

  • To provide, maintain, and improve our services and platform
  • To process transactions and send related billing information
  • To facilitate communication between clients and development teams via our chat system
  • To send reminders for maintenance payments and project updates
  • To respond to your requests, comments, and questions
  • To monitor and analyze trends, usage, and platform performance
  • To detect, investigate, and prevent security incidents

3. Information Sharing

We do not sell your personal information. We may share information in the following cases:

  • With Team Members: Developers assigned to your project can view project details and communicate through our chat system.
  • Payment Processors: Transaction details are shared with Paystack or Flutterwave to process your payments securely.
  • Cloud Services: Files and media are stored using Cloudinary for secure content delivery.
  • Legal Requirements: When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your data. All API communications are encrypted, authentication is handled via JWT tokens, and sensitive credentials are never stored in plain text. Webhook communications with payment providers are verified using cryptographic signatures.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Project data, including chat history and files, is retained for the duration of the project and a reasonable period afterward. You may request deletion of your account and associated data by contacting us.

6. Cookies & Tracking

We use essential cookies and local storage to maintain your authentication session and preferences. We do not use third-party advertising trackers. Analytics data, if collected, is used solely for improving platform performance.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Export your data in a portable format

8. Third-Party Services

Our platform integrates with third-party services including Paystack, Flutterwave, and Cloudinary. Each of these services has their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these external services.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

Questions About Your Privacy?

If you have questions about this privacy policy or our data practices, we're here to help.

Your Trust Matters to Us

We are committed to transparency and protecting your data. Ready to start building together?